BKM Car Service Westchester, NY

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FAQs

Where will I be met at the airport?

Pick up details will be arranged when making your reservation. Your pick up location will be determined by factors such as the airline you are flying, whether you have carry on or checked baggage and your personal preferences. In order to expedite your pick up, your driver will have your cell phone number. Please be sure to turn your phone on once you are off the plane. If you have any difficulty finding your driver please call us immediately. DO NOT LEAVE THE AIRPORT WITHOUT CONTACTING US. LEAVING THE AIRPORT WITHOUT CONTACTING US FOR ANY REASON WILL RESULT IN A CHARGE TO YOUR CREDIT CARD FOR THE FULL FARE PLUS TOLLS, TAX, TIP.

What if my flight is delayed?

We always monitor flights with the airline so we know when your actual arrival at the gate will be.On those rare occasions when the airline misjudges the actual gate arrival time, the following waiting time policy will apply: For domestic flights forty-five minutes waiting time is complimentary, for international flights sixty minutes waiting time is complimentary, thereafter waiting time is billed at the rate of one dollar($1.00) per minute and ends when contact (person-to-person) is made with your chauffeur.   www.flightview.com

 

What if my plans change and I need to cancel my reservation?

Due to the scheduling and time constraints of our business, please be sure to cancel at least four(4) hours before your scheduled pick-up time to avoid cancellation charges. Cancellation within 4 (four) hours before scheduled pick-up time will result in a full charge equal to the cost of the trip.

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